Review Time
I ECHO WHAT OTHERS HAVE REPORTED HERE. I ORDERED FROM THE SITE AND WAITED, AND WAITED, AND WAITED. CONTACTED CS ABOUT THE ISSUE AND HEY,, HEY,, THE OWNER OF DON PABLO WROTE ME AND THREW OUT THE SUPPLY CHAIN THING. NOW WAIT,, IF THE SUPPLY CHAIN IS TO BLAME FOR FOOLS WHO THOUGHT THEY WOULD PURCHASE DIRECT GETTING COFFEE,,, THEN WALMART, TARGET, AMAZON ARE LIARS.
DON PABLO IS DEPOSITING YOUR MONEY AND MAKING INTEREST OFF IT UNTIL YOU WANT IT BACK..
DON'T BE FOOLS.. BUY FROM ANYWHERE ELSE.
Ordered over the years. Great coffee but delay in shipping gets worse every time. This time it has been a month. Called and told supply chain issue and offered a refund. Cancelled the order and received an email verifying cancellation. Now to see if I get my money. I did notice that the weekly promotional emails that I have been getting for years suddenly stopped. Not sure if just me? Not a good sign. Buy at a store but not recommend buying from their website.
This is a review of Don Pablo, Pablos Pride Guatemalan whole bean coffee.A few year ago I reviewed this particular whole bean coffee and I was not very kind, so I decided to revisit it. I purchased a two pound bag from my local Sams club. This two pound bag was purchased for $18.99 or 59 cents/ounce. When I got it home and opened the bag I was greeted by a very fragrant sweet aroma of freshly roasted coffee. The bag itself was of a very high quality re-sealable mylar/foil with a standard degasing valve. The package had some basic information about the company and how to brew the coffee but no real information about the coffee inside other than 100% Arabica, Guatemala single origin coffee and an expiration date of 11 months in advance.The coffee beans looked to be roasted on the darker side of medium and had a very slight almost non existent oil sheen. The beans seemed to be of a high quality but I did find a few defects and these could have come from shipping damage.I ground 66 grams to about 770 microns on an Ollygrin BG710T conical burr grinder, this would be setting 12. When grinding the coffee, it had a very nice sweet nutty coffee aroma. I brewed this coffee with 1.2 liters of cold filtered water in a Cuisinart CPO850 Precision Pour Over automatic drip coffee maker. This particular brewer tends to mask or hide the aroma of the coffee being brewed but I was still getting a good sweet, nutty, cocoa coffee aroma.Upon cupping this coffee the aroma was of a roasted nut basic coffee aroma with a baking spice twist. Drinking this coffee I found a nice velvety medium mouth feel, well balanced, virtually no acidity with a mild not lingering cocoa finish. The SCA rates coffees with a cupping score of 80 or higher as specialty grade coffee. Using their scoring method I would rate this coffee with a cupping score of 88. It should be noted that I am not a coffee professional and this rating is only my opinion.I am glade I went and revisited this Pablos Pride Guatemalan whole bean coffee it turned out to be a very satisfying cup of coffee worthy of you table anytime of day. At $18.99 for a two pound bag or 59 cents/ounce it is a good value and comes highly recommended.
The coffee is great quality. However, I can no longer rely on the company to actually ship my order. I've had to cancel 2 orders due to extreme shipping delays (though they always charge my card as soon as the order is placed).My most recent order was placed on Oct 8. By Oct 22, the order still had not shipped. When I contacted customer service to ask about the delay, this was the response I received:"Thank you for contacting us. We apologize for the delay. We estimate your order will ship next week. We can offer you a full refund if you wouldn't like to wait. We are waiting for a shipment of coffee coming from Colombia and your order will be shipped as soon as we get it.You can also reach out to Darron Burke, our founder, directly, at dburke@ burkebrands.com to help expedite your order."It was a red flag when they suggested I email the founder directly. Why should I need to do that? I decided to wait a few more weeks. By Dec 15, the order STILL had not shipped, so I canceled for a full refund.I will not be ordering from them again. Which is sad because this was my favorite decaffeinated coffee for many years.
Apparently this is an ongoing problem with donpablo. I've ordered coffee several times before and never had a problem till now. I placed an order on Nov 9 2025 and now Dec 10 and still no coffee. I reached out to them after 3 weeks and was told it would be sent in about a week. Haven't received it yet so just informed them to refund my money. I won't be ordering from them again. This is poor b usiness. If this continues they will be going out of business.
I ECHO WHAT OTHERS HAVE REPORTED HERE. I ORDERED FROM THE SITE AND WAITED, AND WAITED, AND WAITED. CONTACTED CS ABOUT THE ISSUE AND HEY,, HEY,, THE OWNER OF DON PABLO WROTE ME AND THREW OUT THE SUPPLY CHAIN THING. NOW WAIT,, IF THE SUPPLY CHAIN IS TO BLAME FOR FOOLS WHO THOUGHT THEY WOULD PURCHASE DIRECT GETTING COFFEE,,, THEN WALMART, TARGET, AMAZON ARE LIARS.DON PABLO IS DEPOSITING YOUR MONEY AND MAKING INTEREST OFF IT UNTIL YOU WANT IT BACK..DON'T BE FOOLS.. BUY FROM ANYWHERE ELSE.
I refuse to ever order from this company. It was my first order, paying $60+ for coffee. Had high hopes but after 3.5 weeks with no delivery, I reached out to them asking where my order was. They made excuse and told me its common to wait 3-7 days to fulfill an order. Um sure, but I had been waiting 3.5 weeks. Then they said it'd be at least 1.5 weeks til they shipped. So 6 weeks of waiting... for coffee? Nope. I canceled my order. Hoping to see my refund tomorrow. What a pathetic excuse for a company. Never again and I'll NEVER recommend them. Customer service is awful.
Was initially good but then my shipment began never shipping. So i took a break and went to another company and came back a few months later. Still an issue. Email says its going to ship and then weeks go by and never ships. Cant rely on them for my coffee anymore.
Claim your business profile now and gain access to all features and respond to customer reviews.
www.theroastingshed.com
www.hearttohomemeals.com
chipotle.com
vapefully.com
thetiramisu.co.uk
yamaseafood.com
bigforkbrands.com
dynamocoffeeco.com
dukeshillham.co.uk
www.supermarketitaly.com