I've been a member of Quick Quack for many years, at first when they opened, they were an awesome car wash, amazing experience. Lately, they don't really cut it, my car never leaves their wash clean. Today, I dropped the kids at school and thought I'd wash the snow off my car. However, I didn't realize I needed to update my credit card on file and I didn't have my purse on me. The attendant, would not let me through the wash, he refused service to me and was quite rude about it. This was at the Highland location off Timp, rude little blonde boy was the only person that I could see working. Instead of actually using customer service skills, and reminding me that I could go into the app and update my card, he made me turn around and leave. LOL, really? There isn't a shortage of car washes here in Utah, and you can better believe I will NOT be frequenting this business ever again. I've canceled my 3 car monthly membership and will happily pay someone else :)
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