This company is shady AF. For about a year I was paying for their premium car wash “experience” $35/mo . Finally, I realized that I don’t use it enough to make it worth my while. I cancelled online and they popped up with a free month . I accepted. Why not. Well, I got charged again a month later. So I called to complain and get my money back and they said “ when you accepted the free month, it automatically charges you again after that free month and since you accepted it, I can’t give you your money back.” It must have been the tiniest print because I never saw that. I never used it and it’s only the second day of the month. I just find it terrible service for any company to trick someone who is cancelling into continuing a membership. Super shady. Horrible business practice. Not to mention, my car was never clean the first time through and left permanent streaks on my new car.
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