The folks that work at the wash do not help you, ultimately I believe that is where the mishap happened (deleted an old car and added new license plate) and they tell you to call the 800# and you get a message to call again later, no one to answer the 800 customer service #. So essentially you are left there needing a wash and can’t have it even though you have a membership. So I paid to add a car I already pay for and I was told I couldn’t get that refund. Why on earth would you not refund that?
And now I get these emails that say it’s resolved?
MEMBERSHIP CANCELLED. The absolute worst experience.
I drive across town now to go to another place and it’s worth it.
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