Bought my aging, infirm wife a model U10 tablet. In order to register the product online you need IMEI number. The way to get the number is to dial a sequence of characters into the dialer, the tablet does not come with a dialer. Contacted support, they wanted a video, a video? What video? The device does not have a numerical battery indicator, guess you have to guess. So, turns out that this device does not have an IMEI. Took pictures of the device, the box and sent it as an attachment via email with all the information, purchase number, dates and now I'm waiting for reply that I don't really expect. I've had good experience with Xiaomi and Oukitel, but this Chinese company is one to stay away from.
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