Updated review: as mentioned below I love this product. I did hear from customer service and am completely satisfied with the resolution. It was probably just a glitch because they have been all over trying to make me happy. Huge shout-out to Serife.
I'll start with what I didn't like... The fact that one of the sets I was sent had been used. The box was open, some of the tips still had the glue on the back, missing tips, missing glue, stick, etc. Totally gross, in my opinion.
I've tried sending emails and going on their website to get resolution. Every time I go to chat they tell me it's outside of business hours and chats in a foreign language, not English. I've sent 3 emails and still no response. So their customer service is unreachable and away.
However, I love the nails. The ones that were unopened and what I ordered. The glue is difficult about 1/2 the time but I think it takes time for finesse.
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