This review is as a driver working for door dash. I wouldn’t be surprised if the CEOs of DoorDash were doing everything they could to hurt drivers while laughing at them at the same time. Over the months, DoorDash has implemented multiple different types of systems to rate drivers into tier systems that give them benefits or punishments. It has become increasingly more difficult to get a higher rating and get into a higher tier thus getting more benefits and better orders. The newest system is the worst! They actually penalize US drivers when the restaurant takes too long and the order is considered late. Weirder still, even if the order is delivered on time, we will still get penalized if the restaurant takes too long with the order! Furthermore, how the system works is cryptic and not revealed anywhere, making it a complete mystery. It says lateness is based on the last 100 orders, but only 72 of those orders show up for me and with new ones being on time, the oldest ones are not dropped off. It’s almost like they’re only dropping off the on-time ones while keeping the late ones there. DoorDash also doesn’t give a person enough time to reach the destination, even if the order is picked up on time, not taking into account things like traffic, parking, walking up to the house or 3 flights of stairs to take the picture, waiting for the Customer to answer the door to get the pin, etc. much less having to navigate at college campuses or anything like that. There’s not enough time given therefore we will almost always be late. This also makes for unsafe traffic conditions because drivers will be speeding to avoid penalty thus risking themselves and everyone on the road. DoorDash does not care, they know they can get away with it, because a lot of illegal immigrants are working this job. There’s a lot more I could say with my personal experiences dealing with DoorDash support and other multiple scenarios, but suffice it to say DoorDash is evil.
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