door-dash.biz

1.5
1.5 Based on 26 reviews

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Average Rating

1.5

/
5

26 Reviews

5 Star
4%
4 Star
0%
3 Star
4%
2 Star
23%
1 Star
69%

All Reviews

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Nkoyo Meade
Door dash are criminal they have been deducting money from my account for door dash pass which I nev

Door dash are criminal they have been deducting money from my account for door dash pass which I never made any subscription with them. When I contacted them they told me that they didn’t see any proof of transactions on their end. This unethical , illegal and deceitful behaviour. I am not doing any more dashing with their useless app. Just a waste of time and gas. You all are slave drivers and oppressors.

1
Date of experience: Mar 03, 2026
Nkoyo Meade
Door dash are criminal they have been…

Door dash are criminal they have been deducting money from my account for door dash pass which I never made any subscription with them. When I contacted them they told me that they didn’t see any proof of transactions on their end. This unethical , illegal and deceitful behaviour. I am not doing any more dashing with their useless app. Just a waste of time and gas. You all are slave drivers and oppressors.

1
Date of experience: Mar 03, 2026
Kyrsten Keith
Will not longer purchase with doordash

We've had a subscription for dash pass for a long time and as of the last 2 months, whenever we submit an order, food or otherwise, even when I pay the rush fee we have to wait more than 2 hours for some things to be delivered and they dont. We get a timing update and still no driver assigned to our order, leaving us to cancel an order after waiting hours for it to arrive. We've also been running into instances where we'll open our app, all od the locations in our neighborhood are open and available and as soon as we create an order, were told that our cart is no longer available for purchase and were prompted to resubmit that order with a store the next town over or further and were forced to pay ANOTHER fee for long distance. Even though 2 minutes prior, the desired location was available. Im not ordering with doordash for items any longer knowing what a pyramid scheme it is.

2
Date of experience: Mar 01, 2026
Good , But Do not signup with amazon prime promotion, its a scam

I created a new account supposed to be linked to my amazon prime, and get all dashpass promotions & more according to the proposal ... but it doesnt work , its a scamand support would not help , after tranfering me to other department agents 4x , one agent told me should be resolved in 24h , then another told me it wouldnt , then after mentionning contradiction , said it might be , they would look into it in the next 24hUpdate : I received 30% discount promo code for 3orders on my first account with already dashpass, at least they made it right. they usually do.

3
Date of experience: Feb 01, 2026
Paul
I made an order of alcohol

I made an order of alcohol. it was going to take about 45 minutes. during that time i had a emergencey but was able to make it back to meet the delivery. but was flustered. the delivery driver was in a hurry and couldnt wait a few minutes for me to locate my id. and had to go. as soon ad the driver pulled out of my driveway , i looked u the drivers contact numbet through door dash and call and said hey i got my licience. come back. driver said they have cacelled the order. that i would get a refund. i waited til next dsy to check on the refund. door dash tells me that i cant get a refund. i was expecting a refund all except maybe the tip for the driver. but they are flat out robbing me of of my money. and they font know what actuslly hsppened. so badically they just took my money no mstter even if the delivery person never showed. i may take to smal claims court just for principal

1
Date of experience: Dec 20, 2025
Kayla Swift
Worst food delivery service ever

The absolute worse customer service in the world. Ordered almost $100 in food from Dennys neither the store nor dasher done their jobs. Items were missing and what was not missing was either under or over cooked. Contact customer service to which they say sorry you are mad but we are just gonna let you get robbed no kind of credit or anything I tipped the dasher almost $15 never using again

1
Date of experience: Dec 17, 2025
Jinah
Radio Silence About Missing Food

The order was missing food. I took a pic and emailed them immediately. They said they never got the pic and asked that I send them the pic. I sent them the pic, which was time stamped proving it wasn't later. Radio silence. I sent a couple follow up emails. Never heard from them again. I've also had multiple other poor experiences with them as well, e.g. coupons not applying, other times food was missing. I will never use them again.

1
Date of experience: Dec 16, 2025
Charles Hunter
Door dash should pay more to the drivers

I'm a dasher and door dash would be a great thing but they allow people to keep adding items to an order while you're in the store which causes the dasher to loose money by spending hours on one customer for little money all the while loosing money because you can't get other orders.i got an order to get 10 items from the store for ten bucks once there they added 20 more items for the same amount I feel if you add items the pay should Increase..

1
Date of experience: Dec 14, 2025
NIGHT DISPATCH FARIAS TRANSPOR
⭐️ 1-Star Review (and that’s being…

⭐️ 1-Star Review (and that’s being generous)I swear DoorDash support has to be a mix of robots and the most unhelpful humans on earth. Every time I contact them, it’s the same copy-and-paste script: “I’m sorry… I’m sorry… I’m sorry… but policy says…” Like please, I’m convinced nobody there actually reads what you write. They just keep repeating the same lines until you give up.I’ve been using DoorDash for over FIVE years, and somehow I’m the one who ends up with a restricted account. My DashPass was cancelled out of nowhere—right after they took the $9.99, of course—and now I can’t even sign back up. Honestly, the garbage took itself out because I refuse to give them another penny.Every refund request? Denied. Even with photos of the missing items. The app says “not guaranteed,” the merchant tells you to ask DoorDash, and DoorDash tells you to go fight a wall. But they’re super fast at taking your money—just not refunding it. You wait hours for a review just to be told, “I’m sorry, this is not what you wanted to hear.” No kidding.For a company that loves talking about “loyal members,” they sure don’t treat them like it. DashPass barely saves you anything—maybe $2 if the stars align. And don’t get me started on the drivers. Half of them don’t read instructions, don’t follow delivery directions, and some even beg for more tip. That’s a DoorDash problem, not mine. Pay your workers instead of expecting customers to cover the difference.And funny how they don’t even have a public place to leave an honest review. Probably because they already know the service is trash.DoorDash, do better. Or just admit you don’t care.

1
Date of experience: Nov 30, 2025
Mona
Door dash suck

Door dash suck waiting on my subway got a text saying at oreillys getting a car battery from the delivery person no real person to chat with kept trying to get my money back on card no real response and I stay like 2 minutes from subway door dash sucks we don't want no tampered food sandwiches and give me my money back on card they don't freaking listen or respond I told them several give back my money don't want food they don't reply like dummies everything in this world full of robots instead of real human communication

1
Date of experience: Nov 17, 2025

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