Got a delivery notification with a photo of my food sitting on a porch that was very clearly not mine. Wrong house, wrong street from the looks of it. Contacted support immediately with the photo evidence they themselves sent me and was told the delivery was marked complete and they could not issue a refund. I paid thirty two dollars for a meal that is currently sitting on a stranger's doorstep somewhere in my neighborhood. The fact that this is their policy is genuinely stunning to me.
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