i bought 2 cartridges - when my need for a new cartridge occured i put in one of theirs the few month old printer said cartrig 0 ink. I put the second cartridge in - it worked fine. I called and emailed doorstepink expecting a replace ment cartridge. agent tag line said customer first not true they wanten me to take out good cartridge put in bad and tak a photo and send to then whew! no way will i mess up my printer with their bad cartridge. told them i would mail back if they send me a paid envelope AND replacement. they said no have to check it first. their tag line; Quality and customer experience is very important to us- WHAT a pile- dont buy from them unless you want to put up with this!!! I asked for a manager - he was busy!!! BUY ELSE WHERE
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