I purchased HP cartridges for my travels overseas and as soon as I installed them I received an error code. I called HP and after a series of tests they confirmed it was a faulty cartridge. After forwarding the HP email confirming the cartridges were at fault I was told by Doorstepink I had to return the cartridges to them for a refund. You know what would have been great? If they apologized for the faulty cartridge and sent me a new one. Good customer service keeps me coming back. That was not the case here.
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