doorzo.com

4.5
4.5 Based on 121 reviews

...

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joyahsport
The item came without parts and broken…

The item came without parts and broken pieces. The seller never disclose this and still posted fake pictures with all the parts intact and good condition and complete set. We reached out to seller and doozo. Seller informed to send back the item. I am from Singapore. It very troublesome. Doorzo basically said they cannot do anything. They offered 1000 yen off for shipping in next order as compensation. They do not even bother to suspend seller or forfeit the seller. I do not even think of purchasing again from Doorzo. I have purchased few times from Doorzo. This is so unexpected from Doorzo. Disappointed. I bought the items for $270 + shipping $70 and I still need to send for repair for another $200 sgd. Sigh

2
Date of experience: Feb 17, 2026

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