I find this new type of health platform to be quite beneficial, but I believe the company is not managing their patients effectively. I began my treatment journey this past August, starting with the recommended dose of .25mg. After that, I expected to increase the dosage. However, the physician mistakenly raised my dosage to 2.4mg instead of .75mg, which made me extremely ill; I couldn't keep food down for over 24 hours, stayed home for a week, and was unable to work. It took months before I felt well enough to consider continuing. During that time, the company reached out, apologized, and checked on my condition. Just last week, I felt ready to resume the medication. The company prescribed a 1.7mg pen, which I later realized is also not a recommended starting dose. I spent the first day vomiting and then took another 7-8 days to recover. I have since learned that I should have started back at .25mg, as 1.7mg is the maintenance dose. Once could be an oversight, but twice feels like negligence. They have ignored my messages and offered a small refund on my subscription, not considering how their mismanagement has impacted my wellbeing. I am truly disappointed.
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