STEER CLEAR! YOU HAVE BEEN WARNED! TAKE YOUR MONEY AND NO REFUND UNLESS YOU GO VIA CREDIT CARD OR PAYPAL!!I placed an order back in the end of May and gave the company benefit of the doubt after reading and hearing lots of negative things. However, I wish I hadn't bothered as almost 3 months on I still have not got my order nor my refund.I gave them plentiful time and was patient the first 1.5 months. I finally emailed at least 4 times over the last month asking for updates on my order and was ignored completely. Only when I threatened to leave a negative review did they respond with "As we have said our logistics is still closed!" <-- yes with an exclamation mark...Nope!! I had ZERO correspondence from them prior to this one email. When asking for a refund, they also claim that my refund was processed and that I will receive it within 24 hours. It has since been almost 2 weeks and no refund and again when I asked where is my refund, they said "You have already complained to Paypal anyway so you will get it". This "company" is likely run by a small timer in their bedroom. Someone that has no clue how to run a business and is winging it. If their logistics is really closed, I would ask why are they still accepting orders with no mention of delays on their website? Their social media is still posting new products also which should not be happening. This sham of a company needs to be investigated and closed as it is just a scam. Stay away and save yourself the grief and hassle please!
Claim your business profile now and gain access to all features and respond to customer reviews.
Dope Factory presents a dynamic, contemporary urban selection of the most influential brands of the fashion scene.
