Only given one star as can’t give zero. After purchasing what was described as an interactive lifelike dog I was very disappointed with what I received. Firstly I tried to cancel the order minutes after I placed it as advised on website but when contacted by customer service was assured how much I would enjoy and love such a quality product, no mention of actioning the requested cancellation. I then read reviews and wasn’t expecting much but as customer support were in contact with me I decided to give them a chance.The dog arrived and is in no way interactive or realistic, it would be impossible to cuddle a flimsy, fur covered lump of plastic once switched on it just yaps and walks, another concern is the battery compartment is not sealed so any child unfortunate to receive one of these has access to batteries. I challenged them to send me any evidence of a dog acting in this way that doesn’t have epilepsy or a brain tumour.Every time I receive and email it to say how satisfied they want me to be and to please give it a try, never a mention of return or refund, I’ve sent video on request and they still take no responsibility.My advice would be to avoid and pay a little more to get what has been accurately described from a reputable company.
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