I’ve made a purchase recently and was charged Canadian taxes when I checked out. I originally thought that this is a good idea because this way I won’t have to pay taxes when it reach Canada. However, when the package arrives in Canada I was charged taxes again plus a service fee from CBSA. This is then I realize that Dose of Colors has not submitted the taxes that I have paid them. When I contacted customer service about the issue, the CS was trying to mislead me thinking that they charged me taxes, but I still have to pay duties for the package. When I told them that CBSA is charging me taxes then they said they need to pass it onto the international manager. I haven’t heard from them since. I can’t believe that a big makeup company is now trying to scam customer money. They need to stop collecting taxes from customers when they don’t plan to pay taxes. This is call tax fraud!
Claim your business profile now and gain access to all features and respond to customer reviews.
INSTAGRAM: www.instagram.com/doseofcolors
