I had a problem with an order and emailed customer services, and honestly I did not expect a reply. In fact, I was emailed back quickly from MinHee who was very helpful and tried to resolve my issue. Although it was not fully resolved, I now know where the problem lies It was refreshing to actually engage with an actual person rather than stock email responses. I will order through the actual website in future, rather than a 3rd party. Well done!
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Double Second, an exciting London based fashion brand. See our gorgeous collection of clothing perfect for all your fashion needs.
Beginning in trendy Shoreditch, London, our small team is passionate about designing and developing exciting new collections for you to wear and love. Our ethical approach from start to end also means we only use audited factories ensuring workers that produce our goods are paid fairly and have a safe working environment.
Our vision is not only to focus on design but quality of the fabrics we use, dedication to detail, the attention to fit and to make sure these all come with an affordable price tag. We not only want you to come away with the outfit of the season, but an outfit that will last beyond the season. We design clothes that make you feel glamorous, confident and most importantly comfortable.See more
