Review Time
I had a problem with returns mainly due to Debenhams not having a great system. I reached out to Double Second and Samantha was incredibly helpful and replied within the hour (despite it being out of business hours) with useful information instead of fobbing me off.
I had a problem with returns mainly due to Debenhams not having a great system. I reached out to Double Second and Samantha was incredibly helpful and replied within the hour (despite it being out of business hours) with useful information instead of fobbing me off.
Easy to use website.great selection of clothes.Sadly,the dress was too small so I used the return process.This was also easy to use and no need to print a label.Once the item was received back with Double Second, my return was dealt with speedily and efficiently.I contacted customer services to ensure the return was being processed, and my enquiry was dealt with by Samantha. She responded quickly to my email and got it a sorted. Thank you Samantha.
Ordered via Wallis, who were really bad dealing with a return problem (no customer service replies at all). Had to contact Double Second direct . They sorted the problem and were quick to help. I will order directly from Double Second next time!
I tried to set up a return from the double second website. I couldn’t complete it as the address kept appearing wrong. I emailed double second and quickly received an answer from Samantha who was very helpful and speedily resolved my problem. I was amazed at how quickly my problem was resolved. Usually it takes several days to get a reply. Thank you Samantha.
Claim your business profile now and gain access to all features and respond to customer reviews.
Double Second, an exciting London based fashion brand. See our gorgeous collection of clothing perfect for all your fashion needs.
Beginning in trendy Shoreditch, London, our small team is passionate about designing and developing exciting new collections for you to wear and love. Our ethical approach from start to end also means we only use audited factories ensuring workers that produce our goods are paid fairly and have a safe working environment.
Our vision is not only to focus on design but quality of the fabrics we use, dedication to detail, the attention to fit and to make sure these all come with an affordable price tag. We not only want you to come away with the outfit of the season, but an outfit that will last beyond the season. We design clothes that make you feel glamorous, confident and most importantly comfortable.See more
japanrabbit.com
ericjavits.com
grookz.com
fivefingerurbanwear.com
tgw.com
cleanomic.com
soulanalyse.com
finishlinefever.com
fudoshin.co
weargustin.com
