doublesecond.com

4.1
4.1 Based on 82 reviews

Double Second, an exciting London based fashion brand. See our gorgeous collection of clothing perfect for all your fashion needs. Beginning in trendy Shoreditch, London, our small team is passionate about designing and developing exciting new collection...

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Lovely customer service

I brought three wrap dresses for a few weddings I have this summer. Unfortunately, one of the dresses was too small. When contacting Double Second, they agreed to exchange for a larger size despite it being a couple of days past the returns period.When returning the dress they mentioned to me that there was a small makeup mark on the dress. Luckily the team managed to remove this for me and kindly made an exception for me so I was still able to exchange the dress.

5
Date of experience: Jun 22, 2023

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Business Details

  • Double Second, an exciting London based fashion brand. See our gorgeous collection of clothing perfect for all your fashion needs.

    Beginning in trendy Shoreditch, London, our small team is passionate about designing and developing exciting new collections for you to wear and love. Our ethical approach from start to end also means we only use audited factories ensuring workers that produce our goods are paid fairly and have a safe working environment.

    Our vision is not only to focus on design but quality of the fabrics we use, dedication to detail, the attention to fit and to make sure these all come with an affordable price tag. We not only want you to come away with the outfit of the season, but an outfit that will last beyond the season. We design clothes that make you feel glamorous, confident and most importantly comfortable.See more

  • email customercare@doublesecond.com
  • language https://doublesecond.com

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