doughgirl.co.uk

2.8
2.8 Based on 64 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Tracy Evans
Terrible delivery & lack of customer support

My goods were despatched on 01/12 and I expected delivery on 03/12 but I received a message from DPD to say my goods were delayed. When I contacted DPD they advised I get in touch with DoughGirl to cancel the order as the goods were perishable. I did email DoughGirl twice and both times they just sent me a screenshot of the tracking which obviously I already had access to. The goods were finally delivered on 06/12. My husband tried to refuse delivery because the box was totally battered and roughly cellotaped like it has been opened but the driver just took a photo and left the box. Unfortunately the goods were damaged and 2 out of 6 were past the best before date.

1
Date of experience: Dec 06, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More