The DoughGirl customer service team are cold and take no responsibility for their awful service and terrible delivery team. I placed an order over a week ago with next day delivery. My order was delayed twice and eventually 'lost in transit‘. Over the course of the week the customer service team provided no help. They were dismissive and didn’t show any empathy, only briefly apologizing once the delivery ended up being lost.They may not be in charge of the delivery company, but they are responsible for their product not arriving, yet their emails were cold and passive.
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