Ordered and dispatched on a Friday but sat at the DpD depot the whole weekend when I queried I thought I was ordering fresh items I was told they have a shelf life of 5-13 days 🤮 DpD then failed to deliver Monday and Tuesday because this company can’t be bothered to input the customers email / phone number in. Resulting in the delivery options non existent. I asked about this twice and still no answer. They just swerve any questions and accept no responsibility for the parcel as it’s with the courier ! Don’t be fooled by TikTok or Facebook I wish I had read the trust pilot reviews before ordering, as it seems customer service isn’t a strong point and these look nicer than they actually are. I left the same review on Facebook and they blatantly lied telling me DpD tried to deliver Saturday yet the tracking shows nothing of the sort which they know as they would have to pay for this !Edit - No it’s not down to the discretion of DPD if the email / phone number is updated with the 1 hr window since this is automatic IF it’s inputted. Another LIE! Your now embarrassing yourself please stop!!
Claim your business profile now and gain access to all features and respond to customer reviews.
