I ordered something from here for my daughter to be delivered to her house for a surprise for her 18th birthday, all of a sudden the delivery was sent to a post office for collection. I don't live near her so I had to then ask her to go and collect from a post office not even that close to her. I felt I really let her down. There was no sympathy or reason this company can give to a reason why they got the delivery wrong, personally from the response and them passing blame to the delivery company I would not buy from here again which is a shame as my daughter said it was really good. However it could be the most amazing product but with the lack of empathy and sending me a code for discount that anyone could get if they were to just sign up. I actually emailed the owner directly but all he did was forward my email and didn't want to take ownership here that a customer of his had felt really let down. This speaks alot for the company as for me customer is key.
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