ZERO STARS The worst experience ever. My bank (BMO) used to service our mortgage until COVID and they made the decision to work with Dovenmuehle. These people are terrible. You can never get a person on the phone, if you by chance get an email address don't expect a response...not even a hey we're working on it. Nada. I applied for foreclosure assistance through the HAF program and was approved for the states maximum...these people rejected the funds because I owed 5% more on the mortgage even though I already had a repayment plan in place. They would have received the remainder from my monthly payment the next month which would have lifted the foreclosure. Heartless people. AVOID if you can!
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