downtownstores.co.uk

4.7
4.7 Based on 21 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Customer
Positives and negatives

Furst delivery was on time but the delivery man realised that they had only got one table instead of two. They sorted it out quickly and I had a phone call from someone in the dispatch department and not that long afterwards I had my second table. When I went to put the second table together, I realise that the little rubber discs to set the glass top on weren’t there. Within the first delivery the frame of the table came in a big cupboard box and the rubber disc were in the box. The second table was packaged but not in a box and there were no rubber disc. I eventually got to speak to the right person who apologise profusely and is sending them out first class post tonight.thd people I dealt with were professional and helpful.

3
Date of experience: Feb 04, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More