Ordered a mattress before Christmas, we knew there would be a 4-6 wait for delivery. Absolutely no issues ordering the one we wanted online, prompt emails confirming our order. We knew there would be a 4-6 week delivery time, and an estimated date was given at the time. I called Downtown the day before the delivery window, they were very helpful and told me what would happen and when. Arrived in the slot I was given, suitably packaged. Customer service was great, delivery was great, mattress was suitable packaged.
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