I purchased the new model based on my positive experience with another product, hoping to surprise my wife with what was marketed as the best option available. After spending $250 on the wireless version, it failed within three months due to a loose connection, while the previous item I bought for $100 has lasted four years without issues. I reached out to the support team to submit a warranty claim, but after learning it was acquired by a new company, they informed me that my warranty might not be honored since I purchased it before October. This situation is frustrating, as I was told someone would get back to me, but weeks have passed without any communication. I understand changes can happen with new ownership, but I expected better service, especially for such a high price. Now, I'm left with a broken product and feel I wasted my money on something that was supposed to last.
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Please note: The reviews currently shown on this page relate to products manufactured and distributed by CMG Leisure Ltd, the former licensee of the Doxy brand. CMG Leisure Ltd went into administration in August 2025.
Doxy is now under new ownership and management with Doxy 2.0 Ltd, an independent, self-funded company dedicated to rebuilding the brand and bringing production back stronger than ever.
New, re-engineered Doxy products will launch in February 2026, designed and developed under the new Doxy 2.0 team.
The Doxy Wand Massager remains recognised as Europe’s answer to the Hitachi Magic Wand – known for its deep, rumbly vibrations and precision engineering. The next generation continues that legacy, combining British design with upgraded materials, refined performance, and the same unmistakable Doxy power.See more
