Be very careful. I was unable to get my car and lost my money. I was unable to cancel after realizing that it is impossible to rent the car because of other local laws and rules with the actual partner who would hand me the keys. So basically I was charged and according to customer service "loop" my money was not refundable.
In reality the rental is handled by a local rental company as a partner who doesn't care about your situation or transactions with DOYOUITALY.COM
I recommend going directly to the local partners and asking for help.
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