At 77, I received a drink from my daughter for my birthday. I didn’t hear the bell or knock, but I saw the driver across the street. He left a note to return the next day and insisted on ID, which I had to search for. My limited mobility made this difficult, and I had to rely on a neighbor's ID as a substitute. The service should allow drivers to use discretion in these situations and better inform customers about ID requirements in advance.
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