The customer support was incredibly disrespectful. On January 2, 2026, at 2:25 PM, I reached out to the customer service line provided in an email regarding a previous issue. That email confirmed that the delivery driver had left my package in the hallway instead of at my doorstep. Regrettably, the same problem recurred the following week. When I called to report this ongoing issue, the representative refused to listen, was dismissive, and ultimately ended the call on me. This was a very disappointing experience, especially since the problem had already been acknowledged. I anticipated better communication and accountability.
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