Lost parcel that I left in the drop off box. Unable to locate it, they saying it was collected by the driver, but then they lost the track of it.... I was in touch with them few times, once they told me it will be collected between 230 and 3:30 by the courier. I went to double check in person. When courier scanned the barcode on the machine it said there is nothing to collect for him...
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We appreciate all of your feedback and will always seek to assist if you have any problems. Just send an email to socialmedia@dpd.co.uk with your parcel reference number and a phone number, and we'll look into any issues you have.
