This was the second time I had to order these goods as the first time you returned them saying they could not be delivered. This is nonsense as there is a 24 hour concierge service, a back up hone number, and a call by the door to our apartment if neither of those two work. Odd how the only courier we have issues with is dpd.
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We appreciate all of your feedback and will always seek to assist if you have any problems. Just send an email to socialmedia@dpd.co.uk with your parcel reference number and a phone number, and we'll look into any issues you have.
