They have to be the laziest delivery company in Germany. They don't even try to deliver anything. They just say, "package refused with no reason given" then send it to some random Paketshop. Even worse is there is zero customer service -- it is impossible to reach a real human being, ever. If an online company says they will ship with DPD, then do yourself a favor, and don't buy from them. Getting your package will be a nightmare.
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