DPD are criminals, they steal your parcels and hide behind Augmented messages.
I use the courier to deliver Parcels to Amazon Fulfilment Centres. I book for next day delivery. They go from excuses such as 'YOUR PARCEL HAS BEEN DELAYED DUE TO AN UNEXPECTED ISSUE IN YOUR AREA' to 'YOUR PARCEL IS BEING HELD IN OUR DEPOT' to a phantom date, then weeks of radion silence. Non of their Customer Service teams are any useful and they clearly don't communicate between Customer Support team. The team on the phone are different to the team on the App's chat team, which is also different from the Customer Support team on their website. they send you to an email to raise an investigation. After doing so countless times you get no confirmation of your emails, but worst of all radio silence. There is no updates on the journey of your packages. The tracking stops refreshing and you are left with nothing. This has happened on more than one occasion.
nothing but thiefs.
2 months into my missing items they decide to write an email about it. Useless and incompetent couriers, built upon Theft and decipt
Claim your business profile now and gain access to all features and respond to customer reviews.
Als toonaangevende dienstverlener levert DPD dag in, dag uit standaard- en expresspakketten. Dit doen we namens duizenden tevreden klanten. Wij zijn deskundig op onze eigen nationale markt. En wij maken deel uit van de internationale DPDgroup.
Communicatie heeft de volle aandacht bij DPD. Of het nu gaat om communicatie met onze klanten, met potentiële medewerkers of met journalisten. Als onderneming zijn wij ons ook bewust van onze sociale verantwoordelijkheden naar medewerkers en milieu.See more
