Order not delivered but received delivery email showing an empty parcel in the back of their van at the depot location.No phone number to contact customer service talk to an agent online to be told contact the sender.Awful customer service! I find it hard to believe that they accepted an empty open package for a delivery and now my son won’t have his birthday present on time as as neither company take responsibility.
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Operating since 1986, DPD is Ireland’s largest dedicated parcel carrier. With the country’s most technologically advanced parcel sortation hub, a new fulfilment centre located right next door and 38 depots throughout Ireland, the DPD fleet collects and delivers up to 100,000 parcels daily. DPD Ireland is part of DPD Group which operates Europe’s largest road delivery network delivering more
than 4 million parcels each day. Dedicated to ensuring the customer journey runs smoothly, from dispatch to delivery, DPD has
implemented communication solutions that engage with the customer throughout the delivery process. In transit messaging via email, SMS and App provide real time updates at all the important stages of delivery, giving peace of mind and control..websiteSee more
