AVOID! Called this company to help with ongoing DPF issue, engineer who services below Peterborough arrived at 8pm creating a ton of noise. Payed a deposit of £50 was told it could be anywhere from £160-300 ish. I have had this problem a number of times and other company’s have spent more than 45 mins on the vehicle. The engineer did a chemical clean on the vehicle and a forced regen. Now the new garage I took the vehicle to found multiple fault codes and only 2l of oil in a 6l engine! Engineer should not have processed a forced regen with these dangerously low levels and with the current fault codes as it causes more issues Carbon medic found oil dilution and a faulty pressure sensor. Supposedly! Ended up payed near £400 for an engineer on site 20 mins maximum. All fault codes reappeared within 10 miles and the company have been no help or have given no trust in the fact the engineer performed the required checks on a faulty DPF system. Oh and the works they completed has broken a different sensor! (Which apparently there’s only 1 in the system but I have since found out there is at least 4) This has led me to seek a new garage which showed me all components under the vehicle, all sensors and a detailed explanation of how the underlying problem could be caused. No pressure sensor needed to be changed. Oil dilution didn’t help with them completing a forced regen with low oil The engineer clearly was out for a quick fix to get engine lights gone and go home.No offer of refunds at all. This has since cost me another near £1000 in repairs! Cowboys and a quick fix put a plaster on it and walk away scam.
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