I got a coat and hood (sold separately) and they are beautiful. It's fantastic quality and so well made, it feels like it was fitted to me specifically. I had a couple of issues with the packages arriving but that was on the delivery driver not dracula clothing themselves. One item arrived without the other so I contacted their customer service. They got back to me within 24 hours and hopped on to offer help and chase up the delivery driver if necessary. They also confirmed my suspicion that the two items were in separate boxes (I don't think this was specified in the delivery tracking). Nonetheless the driver delivered it the next day having realized they missed it the day before so all was resolved. The items were safely and securely packaged and came in great condition. Really enjoyed my experience ordering from them despite everything and will order from them again on future.
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