I ordered the Red Brocade Hood and the Red Pocket Winter Coat. I’ve only had them for a few hours and let me tell you, they are my favorite items in my wardrobe! I ordered on a Sunday, and received my package the following Thursday. Which, for shipping from Czechia to the US, it was lightning fast.Most importantly I feel that the customer service was above and beyond my expectations. I got a notification that a shipping label was created and was super excited. Until I realized I ordered the wrong size coat by a few sizes. Needless to say, I was a bit devastated. I replied to my original order email with the desperate hope that my package wasn’t sent out yet. They got back to me within an hour, and were able to exchange the coat with my proper size. I’d just like to say the team at Dracula clothing really gave me the best experience in every way, and now have a repeat customer :)
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