I placed a bet on an NFL game and decided to cash out during overtime for a profit of $31. After hitting the cash out button and confirming, the site indicated it would take a few minutes. However, it then stated it couldn't confirm my location. I refreshed multiple times, with no changes to my settings. My location was still enabled. After half an hour and with the game already concluded, I toggled my location off and on again. Suddenly, everything vanished as if I never attempted to cash out. I've successfully bet on this site before, so I'm unsure what went wrong this time. It seems suspicious that the site couldn't verify my location right when I was about to make a profit. Navigating customer service was also challenging. Overall, a disappointing experience.
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DraftKings is a Boston, MA, daily fantasy sports contest provider.