Review Time
I dont think you can help improve this site. Terrible odds, just dropped 2000 bucks on cash eruption. Got 3 bonus rounds total. Just one giant scam. Never Plainfield again and I will let people know not to use this site
Don't bet big they will scam you cheaters I was winning and was about to cashout they locked me out said I need to revise my location then suspended it once I logged back in ..I was on the app all day now I'm not in there location once I try to cash out... 🙃 wow never bet big they will scam you if you are about to win.
They literally stole my money. I won a $10,000 contest and within a couple weeks they had closed my account with $550 in future contest tickets. I had just attained the next vip level .. so they avoided paying out that. They just made up a reason... Said I requested that my account with all the value in it.. that I .. requested it be closed. Lol. Weird.
One day I played on DraftKings. They locked my account and said I was cheating. They said I was making bets from two different locations, which did not happen .. bets that I did not make. I let it go once, but when they did it again; I sent an email to customer service threatening to turn them into the West Virginia gaming commission. They unlocked my account and gave my money back so I withdrew it and I've never been to DraftKings since & never again - that was all the money I had to play that week, so of course I couldn't make any bets & then I had to spend time writing an email and answering their dumb questions where they accused me of being a cheater & of course getting their ridiculous messages where they tell me how they're going to suspend me permanently if I cheat again instead of apologizing and saying that they were wrong and they will make it right with me. I deleted my account with them.
I placed a bet on an NFL game and decided to cash out during overtime for a profit of $31. After hitting the cash out button and confirming, the site indicated it would take a few minutes. However, it then stated it couldn't confirm my location. I refreshed multiple times, with no changes to my settings. My location was still enabled. After half an hour and with the game already concluded, I toggled my location off and on again. Suddenly, everything vanished as if I never attempted to cash out. I've successfully bet on this site before, so I'm unsure what went wrong this time. It seems suspicious that the site couldn't verify my location right when I was about to make a profit. Navigating customer service was also challenging. Overall, a disappointing experience.
I consistently use gift cards and avoid withdrawing from my regular bank account to keep my finances separate. The platform is alleging that I deposited $80, which was supposedly reversed by the bank. However, they allowed me to use that $80, and now they are holding $100 of my funds without allowing me to play. I can't withdraw my money, and they are asking for another $80, but they refuse to take it from my account. I have bank statements that confirm I never moved any funds from my account to their site. Additionally, I can't review my transaction history on their platform to demonstrate that I never gambled with that $80. I have sufficient funds and have had no issues with other services. Customer support has been nonexistent, and I would not recommend this platform to anyone.
I would rate this service with a zero if possible, as I feel scammed. Initially, I received 12 increments of $25, but when I referred a customer with the promise of a $200 referral bonus, it never materialized. This company is large and deceptive; I feel misled.
After reading several reviews, I decided to leave this platform. I gave them another chance, but they proved to be unreliable. I made small bets and deposited money, only to have it disappear in minutes. This situation needs investigation due to their dishonest practices. Never again—there are too many other options to waste time here.
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DraftKings is a Boston, MA, daily fantasy sports contest provider.
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