I had an issue with my order that I returned which was accidentally rejected at customs. I began to get stressed as I spent a lot of money on a tracked returns back to the company and then the updates stopped coming in. After being passed to a couple of people in customer service, I was eventually spoken to by a lovely person called Lesli. Lesli has gone above and beyond to get this issue sorted for me. Not only this, but he was so apologetic to the situation and I could tell he was being genuine. A new order was put in for me (for the item I originally wanted to exchange) with a super speedy delivery. Lesli went above and beyond to ensure this situation was sorted for me, as I had been trying to sort the situation for a couple of weeks. My item arrived today and I can finally put all of this to rest! Thank you for coming to my rescue, Lesli! You’re amazing - and I will be coming back to shop more sportswear in the future :)
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