Visited the store in Nashville and purchased various items including a Dolly bracelet. After wearing the bracelet for less than a week it was showing major signs of wear. I contacted customer service and was told they’d received no other complaints and they offered a discount on a future purchase. Why would I give them more money when an item I purchased lasted less than a week and they wouldn’t replace it? Further attempts to contact them were just ignored. Very disappointed in this company, I expected better!
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Draper James is a retail brand focusing on fashion, accessories, and home decor by Reese Witherspoon XO For questions, please reach out to customercare@draperjames.com!
