Unfortunately, customer service isn't very helpful. My order is sitting in a package locker somewhere, but I have no information on it. Draper James said it's delivered so they can't help any further. I have had good luck with orders, so it's really sad to know the first time I needed assistance they refused to help. No more Draper James for me. I guess at some point someone will open that random locker and get a free coat.
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Draper James is a retail brand focusing on fashion, accessories, and home decor by Reese Witherspoon XO For questions, please reach out to customercare@draperjames.com!
