Horrible customer service. Ordered a dress that was final sale. This was my first time ordering and since it was just a size issue, I was hoping they could swap it. Nope. They responded to my email in a very condescending way and never responded to my next email. Terrible customer service. I’m now stuck with a $100 dress that doesn’t fit… I would understand if it was a cheap dress that wasn’t worth the shipping/ labor. I could’ve even paid for the shipping, but they were so unwilling to budge. I will not be ordering from this company again.
Claim your business profile now and gain access to all features and respond to customer reviews.
Draper James is a retail brand focusing on fashion, accessories, and home decor by Reese Witherspoon XO For questions, please reach out to customercare@draperjames.com!
