drawelry.com

3.9
3.9 Based on 80 reviews

...

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Cecilia S.
If I could give zero stars, I would; it's a total scam

If I could give zero stars, I absolutely would. This company is a complete joke. I placed my order on November 17th to ensure timely Christmas delivery. After that, I only received one confirmation email with no further updates or shipping information. When I reached out to inquire about my order, I was repeatedly told to 'wait 7–10 business days.' After 33 days of waiting, I had to send multiple emails for them to finally check my order, only to inform me of a fulfillment delay and another 7 working days for dispatch. This means over a month just to process an order, which is entirely unacceptable. This was intended as a Christmas gift, and despite my efforts to order early and do my research, I ended up disappointed. Having to chase a company repeatedly just to get them to fulfill their obligations is a major red flag. It feels misleading at best. I highly advise against purchasing from this company; save your time and money and shop elsewhere.

1
Date of experience: Dec 19, 2025

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