Review Time
still havent received my order. its been over a month and its still in the processing stage. i contacted them after the 12 working days and they said to give them 7 more…i did and still no change. now theyre promising me within this next seven days and theyre only giving me $4 back and $8 store credit when i spent $60. I told them if they continued to not send out my order than I would write a bad review and this is that. don’t order from here. I know I wont be using that $8 store credit. This place is borderline a scam. or maybe it is since I still havent gotten my order.
Easy website to navigate, from order to delivery was good timing especially since it had to come internationally and happy with the product, (bracelet with to stones in a heart shape)
I placed an order exceeding $100 more than a month ago for Christmas gifts, but I have not received anything. I reached out via email and keep receiving the same automated response. I'm very dissatisfied and need to know how to obtain a refund.
I placed an order on November 19th and was informed it would take 12 days to process. After 12 days, I inquired via email and was told it would take another week. Then, I received another week’s delay, only to find out it was finally made and undergoing quality assurance. Eventually, they decided to cancel my order. I suspect this was due to my concerns about being scammed, which I communicated to the payment service, and they likely alerted the company. I am extremely disappointed with the service provided. While customer support is responsive, it is not very helpful overall. I will wait for my refund, but waiting 32 days for a simple item is poor time management, especially around Christmas. Very disappointed.
If I could give zero stars, I absolutely would. This company is a complete joke. I placed my order on November 17th to ensure timely Christmas delivery. After that, I only received one confirmation email with no further updates or shipping information. When I reached out to inquire about my order, I was repeatedly told to 'wait 7–10 business days.' After 33 days of waiting, I had to send multiple emails for them to finally check my order, only to inform me of a fulfillment delay and another 7 working days for dispatch. This means over a month just to process an order, which is entirely unacceptable. This was intended as a Christmas gift, and despite my efforts to order early and do my research, I ended up disappointed. Having to chase a company repeatedly just to get them to fulfill their obligations is a major red flag. It feels misleading at best. I highly advise against purchasing from this company; save your time and money and shop elsewhere.
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