Drayton Motors, Grantham: It took 3 weeks of phone calls and emails after picking up my new Kia to find out that the car floor mats and boot protector I'd wanted hadn't been included in the order. The salesman had left and the sales manager pointed out that I should've checked the order form when I signed it. Since I'd signed on a tablet it's not clear to me when I could've checked the order and the first time I saw a printed copy of the form was when the sales manager emailed me a copy in response to my query. Sales procedures went awry in other ways too, and the sales manager has been curt and extremely unhelpful in response. I will tell friends and family to buy from a different sales room.
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Welcome to the Drayton Motors Team, Lincolnshire's No.1 Dealer group for Kia, Suzuki, KGM, Omoda & Jaecoo. We are based in Boston, Louth, Grantham and Scunthorpe. We are a multi award winning business, including several for our customer satisfaction results.
