DrChrono was a huge mistake. They seem far more interested in billing than supporting their customers—especially small businesses. We were charged for a data import that never happened and for a staff member who left before training even began. Despite raising this issue, nothing was resolved.There’s no trial, no way to see if the system will work for your practice before you’re locked in. Once you sign up, good luck getting any help or timely answers—responses are slow and unhelpful. Additionally, even if you cannot use the system due to an issue that they failed to tell you about, they continue charging you for the program! They say they will charge you for less than your full year and want you to be grateful! They are only in it for the money! We can’t even use their system for half of our services and never even started using it and still continue to charge us!Bottom line: if you’re a small business, proceed with extreme caution. You won’t know if you like the product until you’re already paying, and if problems come up, don’t expect urgency, accountability or understand. You will get nothing from them! I would never recommend DrChrono to anyone.
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DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows users to manage patient intake, clinical charting, billing, and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks, and a patient portal. The DrChrono App Directory also offers a multitude of apps and a medical API for healthcare app developers.
The DrChrono EHR offers fully customizable forms or prebuilt forms. Any prescription, including Electronic Prescribing Controlled Substances, can be sent electronically on iPhone, iPad, or the Internet. Lab orders can be submitted electronically to over 40,000 labs around the United States; results can then be directly uploaded into the patient’s chart. Custom vitals give providers the ability to create baseline health data and monitor each patient’s health measurements over time.
Providers can use Free Draw function to annotate on diagrams, x-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. The system comes pre-populated with billing codes and is integrated with Box, a HIPAA-compliant cloud storage system.See more
