drchrono is quick to make the sale, then the rest goes downhill. Submit trouble tickets and they might get resolved and they might not. You get a Rep assigned to you, but they are MIA and can never take your call. You have to submit a trouble ticket for everything. Most of the time when they do call you back, the issue doesn't get resolved, but don't worry - they'll escalate it and you'll never hear from them again. We pull financials daily and the Day Sheet goes into the Message Center which every employee has access to (for faxes, other messages, etc). How would you like to share your daily financials with every employee? I'm sure the answer is NO! I would NEVER invest in them again, but we are too far in this EHR system. We have outgrown them, while they stay stagnant. Oh, and did I mention their lag time is extremely sloowww?
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DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows users to manage patient intake, clinical charting, billing, and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks, and a patient portal. The DrChrono App Directory also offers a multitude of apps and a medical API for healthcare app developers.
The DrChrono EHR offers fully customizable forms or prebuilt forms. Any prescription, including Electronic Prescribing Controlled Substances, can be sent electronically on iPhone, iPad, or the Internet. Lab orders can be submitted electronically to over 40,000 labs around the United States; results can then be directly uploaded into the patient’s chart. Custom vitals give providers the ability to create baseline health data and monitor each patient’s health measurements over time.
Providers can use Free Draw function to annotate on diagrams, x-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. The system comes pre-populated with billing codes and is integrated with Box, a HIPAA-compliant cloud storage system.See more
