I am in the middle of an EHR change, so you know I don't have time to stop and write a review. But Dr Chrono is SO BAD that I have to do whatever I can to warn anyone away from them! Initially, things were ok and we dealt with some limited functionality. But since they changed ownership, THE SYSTEM AND THE SERVICE HAVE GONE FROM BAD TO HORRIBLE!!!!!! Constant glitches, reloads, faxes not sending, instability and crashes during clinic are unacceptable in and of themselves. Then you add in the COMPLETE LACK OF CUSTOMER SERVICE. You now can not speak to anyone. Any question has to be a ticket and there is no way to see your history of tickets or if a ticket has even been responded to. To try to follow up you have to go back into your email and try to track down the original ticket number. You know, the one that says they will get back with you in 24 hrs and it's 8 days later and you are spending time trying to find the email. IT IS BEYOND INSANE. And now that I am changing, I can't get anyone to help me with data migration. They just send me links to useless articles and offer no help at all when I have repeatedly expressed the urgency and time sensitive nature of my requests. I WOULD NOT RECOMMEND THAT ANY PRACTICE USE THIS COMPANY.
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DrChrono’s iPad and iPhone compatible EHR and medical billing platform allows users to manage patient intake, clinical charting, billing, and revenue cycle management. It includes customizable medical forms, e-prescribing, scheduling tools, real-time patient eligibility checks, and a patient portal. The DrChrono App Directory also offers a multitude of apps and a medical API for healthcare app developers.
The DrChrono EHR offers fully customizable forms or prebuilt forms. Any prescription, including Electronic Prescribing Controlled Substances, can be sent electronically on iPhone, iPad, or the Internet. Lab orders can be submitted electronically to over 40,000 labs around the United States; results can then be directly uploaded into the patient’s chart. Custom vitals give providers the ability to create baseline health data and monitor each patient’s health measurements over time.
Providers can use Free Draw function to annotate on diagrams, x-rays or other files; they can also use the iPad's built-in cameras to take pictures and embed them in the patient's record. The system comes pre-populated with billing codes and is integrated with Box, a HIPAA-compliant cloud storage system.See more
